You are doing fantastic! You just booked a client and you are on your way to making even more money.
Before we get ahead of ourselves, it is important that you have a quick chat with your client and you know, get to know them a little. This is where our Chat/Messaging Feature comes in.
To achieve customer satisfaction, communication is a big deal. You and your client have to be of one mind and on the same page.
Perks of using the Chat/Messaging Feature
Transparency: Our chat/messaging feature gives you the transparency required for any business deal. In case of any misunderstandings, you can always refer back to the chats for clarification purposes and the chats can serve as proof.
Ease: The Chat Feature is easy to use. Here’s how you do it:
-Log into your dashboard
-Click on the search bar, and look for the service you require
-Compare search option
-Click on the chat symbol to begin conversations with the Service Provider
Start chatting
Brilliant: You can tell when your client is online, offline, typing, or has read your message.
This chat/messaging feature is a cool way to keep your clients abreast of any changes or new developments. It works both on the app and website. Today is a good day to try it out.
Few things in life have RELIEF written all over them like taking your wig off or taking off your shoes after a long day of work. Using Bookings Africa has that very same effect. I mean can you beat having to get organized, get booked, and get paid all in one place?
And that’s not all, there’s more.
The features of the Booking Africa platform are tailored to the freelancer’s everyday, work-life needs. It helps freelancers with their promptness and professionalism towards their clients and it also ensures that the freelancers have a well-rounded online profile. The Bookings Africa App is even more fitting as it is very on-the-go in terms of ease.
Frankly speaking, everyone should sign up as a freelancer on Bookings Africa.
Need more convincing, check out these benefits:
Professional Profile: Optimum professionalism is guaranteed when using BA (Bookings Africa). The registration process for both clients and service providers is very easy to navigate. You can upload your portfolio, pictures, and videos thereby increasing your versatility and credibility. Here’s an article where we share how to upload your portfolio.
Guaranteed Payment: Our wallet tab shows you where to find payment transactions. The Escrow wallet shows you where your money is stored before a booking is completed and then the available wallet shows payment after a booking is completed. With this, you are assured of your payment and you can track your finances. The whole process of transfer is also automated so yeah, big win for us the non-techies.
Upload work portfolio: No need for any external links. All information about you and your freelance gigs is all in one place. You can upload your portfolio right there on the app.
Social media Promotion: After properly uploading your profile, you are provided with a unique link that you can share on all social media platforms. This link can help you get more bookings. And if you want to go the extra mile, you can run sponsored Ads on your services and convert your special link to a landing page for all leads. Cool right?
Access to a Client Demand: We want our freelancers to be as professional as possible and so we went ahead to create an app for you. Via the Bookings Africa App, you get notified as soon as a client books you. You also get access to all your scheduled appointments. The features of this app set a freelancer up for success.
Note: If a booking is not confirmed within an hour, Bookings Africa automatically declines on behalf of the service provider/freelancer. So we encourage you to download the app on Android or iOS.
Ability to Set price rates and availability: You can set competitive prices and your available time on the Bookings Africa site or app. You can choose to earn a fixed price or charge per hour, you can also decide to work on Sundays if it is your cup of tea. The site embraces any availability you set, allowing you time for personal things. The best part has to be that the setting is haggle-free. No frustrating back and forth. Whew!
Penalty charged to clients for late cancelations: We protect the interest of all users. As such, if any client cancels a booking less than 48 hours before the time of completion, we charge a penalty fee. The client is obliged to pay 50% of the agreed Service Provider’s rate. Service providers need to not worry about the intricacies because we resolve the challenges. However, if you experience any challenges, contact us.
Track sales, growth, and credit history: Joseph Assah, a Bookings Africa service provider, spoke about the tracking benefits of using the app. You should be able to track if you are advancing in your freelancer career in terms of sales, ratings, reviews, and income.
The Bookings Africa app gives you access to all these analytics without you paying a dime. The Gig Industry is growing so rapidly, join the train today!
Are you a service provider? Ready to get promoted for free on social media? Then, this is for you! As a service provider Looking for ways to stand out from the crowd, what better way to do it than to get your profile promoted by Bookings Africa. Let’s jump right in.
WHAT YOU WILL ENJOY
Every service provider has an equal opportunity to be featured in our weekly newsletters which we send to our 20,000 strong subscribers. You can also be included in our “meet our service provider series” on our blog, which is massive publicity for your brand. Finally, you can get featured on our social media pages, depending on your request.
HOW TO GET FEATURED
Get your profile approved.
It is not enough to have an account on the Bookings Africa platform; you also need to push for your profile to be approved. Before doing that, make sure you have completed all the necessary sections in your profile before it goes live. Once you are ready for the world to see what you provide, please chat with our customer care team to get your profile approved.
Send us an email or DM.
The fastest way to get featured is to email us at [email protected]. Or you could send a direct message to our Instagram or Twitter account, stating what you need. You also need to include your profile details, plus your experience and pictures of what you want us to promote. This is a straightforward process, but it also involves you putting in extra work to showcase a profile that will help you get booked and get paid.
Use Bookings Africa designated hashtags
If you are already following any of our social media pages, now is the time to start using our hashtags. These hashtags will make you stand out from the other followers and eventually secure access to our featured list. Some of our popular service provider hashtags include: #BookingAfrica, #BookingsAfricaTalent, #AfricaWorks, #BookingsAfricaServiceProvider. So, post frequently, add these hashtags, and we won’t only notice you, but you will get premium access to being featured.
There you have it- the top three ways to get your profile promoted through our featured plan on Bookings Africa. What are you waiting for? Start working towards being the next featured service provider on Africa’s largest online gig marketplace.
You are allowed to have a maximum of three professions on the Bookings Africa platform.
Before we get to the how let’s tell you why you need to have multiple professions on your profile.
At Bookings Africa, we believe that Africans are super talented and deserve an equal playing ground in the world and so we created one of the largest gig markets for Africans, by Africans. Most people have multiple talents and as such, our platform is optimized to accommodate this diversity because we believe in unlocking your earning potential. More professions, more money; it’s a no-brainer.
Just so you know, a profession is different from a service. Service providers signed up on Bookings Africa are professionals who offer various services. A profession is a broad category or a specialization while a service is any activity rendered to benefit another person. For instance, an accountant is a profession while book-keeping is a service. You can set up three different professions on your profile but you can offer as many services as you want.
We encourage all service providers to add more professions to their profiles as this increases their earning potential. Users can search up to 30 different professions on Bookings Africa.
Sign Up for Multiple Professions in 3 Simple Steps.
If you are a new service provider, follow all three steps but if you are an already existing service provider, you can jump to step three.
Sign up on Bookings Africa: Bookings Africa is only available to registered users. You’ll need to sign up as a service provider with accurate details.
2. Complete your profile: Provide all the necessary information as required. Ensure that you complete setting up your profile and with valid information.
3. Go to Your Account: On your account dashboard, click on My Services. Click on New service and then fill out the required information for another profession.
Being a freelancer comes with so many benefits; one of them is having different clients from various parts of the world. Yes, you can decide to get as many gigs as you can handle when freelancing than regular jobs. However, gaining access to those clients is the challenge most gig workers face. Being a service provider on the Bookings Africa platform helps beat this challenge.
Watch as Joseph Assah talks about his experience being a service provider on the Bookings Africa platform.
To sign up as a service provider, visit www.BookingsAfrica.com or chat with one of our customer service team.
On a regular basis, which do you frequently use: Web or Mobile App?
There are so many reasons why people will have different answers to the question above. Depending on the device type and sometimes functionality, one will always be better than the other.
The invention of technology has served the human race a great deal. Information that was inaccessible has now become available at your fingertips (literally), with the innovation of websites.
Bookings Africa has a website as well as a mobile app and this is great because you have options to choose from.
The major differences between the Bookings Africa app and the website include the following:
1.. On the web, updates can take place without the user realising it. It is an automated process that takes place online. On the other hand, mobile apps users are required to download and authorize each update.
2. The app does give you more flexibility and the speed to accept bookings quickly on the go.
3. You can also track your growth as a service provider via the app.
4. On the website, you can read the blog, get first-hand information about Bookings Africa, and have answers to a wide range of FAQs. The mobile app doesn’t have this feature but you can definitely set up your profile or book a service provider.
Features of The Web and Mobile App
The Bookings Africa website is home to over 15,000 service providers. On the website, a service provider can set up their profile, or collect payments. Also, a user can Search, Compare or Book any service provider of their choice. The website has certain features that the Bookings Africa mobile app doesn’t have.
Again, depending on what function you want to perform and your preference, you can either choose to use the app or the website.
Through the app users can search for a variety of talent or service providers, compare their prices, book online, pay securely and provide ratings and reviews for services across Nigeria, Kenya, and South Africa; all from the comfort of your mobile device. The app also has this cool feature where you get to call the service provider you have booked via video.
On Bookingsafrica.com, you can host a masterclass. This is a service that is best organized via the website and on a computer. We recommend you host your masterclass sessions on the website because you will have more control than when you use a mobile app.
Bookings Africa has one of the best freelance apps in the world. It can be downloaded on the app store or on the play store app for free. You are assured of a seamless and excellent experience when you get on either the app or the web.
If you need to make more enquiry, you can chat with our customer service team directly, click here.
Everyday, the number of Bookings Africa app users are increasing, but many are still under-utilizing the interesting features Bookings Africa offers. Bookings Africa is a pan-African leading gig- marketplace that is technology personified as the conventional method of sourcing talents has been replaced with a seamless process. With the features on our app, talents can be found and booked on the go, thereby helping young African entrepreneurs utilize their skills across different industries.
Currently, Bookings Africa has more than 15,000 service providers, but not everyone fully knows all the features on the app or even how to use them.
This is the problem this guide addresses, as a good grasp of all the features will help both service providers and clients connect better.
So, whatever questions you might have on navigating your way through the app, this guide is what you need to read. Ready? Let’s dive in!
Top features to enjoy
As a client,
All clients on the Bookings Africa platform have the liberty to access three major features.
Search – Compare – Book
The ‘Search’ feature – once a client is registered on the platform, they can source for different talents registered as a service provider. For instance, if you need a makeup artist, you can use the search column to get varieties of makeup artists closest to you, which you can contact right away.
The ‘Compare’ feature – When the search feature has provided the list of your desired talent, you can compare prices and choose the one that falls within your budget. If you have a budget of #10,000, you can book a service provider within the range of #5,000 to #10,000.
The ‘Book’ feature- It allows you to choose a particular talent and start working with them. Once you click on the button, you will pay into the service provider’s wallet (escrow) and then the service provider accepts the booking, relieving you of the stress of unnecessary haggling.
Aside from these three main features, clients can track the service provider before and after booking them. That means, if I am in Lekki, Lagos, I can search for a photographer near me and Bookings Africa will connect me with those around me, and you can do likewise. When the booking process is done, you will still be able to see the live location of the service provider you just booked. Isn’t that super cool? Well, there is more! You can also book for more than one service provider and still be able to see the live location of each of them. So, if you need models for a shoot and don’t have a makeup artist or photographer, you can get all of them using the app without going through any stress. Interestingly, clients can also rate and give feedback to every freelancer hired after the work is completed using the ratings feature.
As a service provider
As a registered service provider on the bookings Africa platform, you have access to all the features listed below:
Profiling
Booking Africa allows you to sell yourself to potential clients as a service provider. On your profile, you have a description box, where you can write an overview of the services you offer and why you are the best person for the job. You will also be able to post past successful gigs, emphasizing that you have the experiences being sought after. The profile section allows you to post pictures and videos to convince the clients to choose you.
2. Multi-Category Roles
Being a service provider on our platform is not limited to a particular job role. If you are a chef with good photography skills, you can add an account to showcase the photography aspect. Hence, you don’t need to choose one talent but add them provided you can deliver the level of expertise required.
3. Instant job notification
This is one interesting feature that makes the Bookings Africa app unique among other similar apps. If you are a registered service provider on the platform and a client posts a job, you will get an instant notification through your email and the app. So, if you registered as a DJ, you don’t need to stay glued to your app because once a job similar to your service is posted, you will get first-hand info.
4. Secured payment plan
Using the conventional method of sourcing for jobs might prove frustrating, especially if the client decides to pay less than the agreed price. With the secured payment plan feature, every amount agreed on is the amount you get from the client. Once the service has been delivered and marked completed by the client, you get paid immediately, which is much faster when compared to other online gig markets.
General features
Having listed the specific features of both the service providers and the clients, let us quickly look at the general features every user would enjoy on the platform.
Mobile access
Whether as a client or service provider, you can access the Bookings Africa platform on your mobile device. You can be on-the-go whilst accepting bookings, booking service providers and getting paid.
2. Video call
The video call feature is peculiar to Bookings Africa. For instance, if you are a gym instructor, you can interact with your client through the video call feature from the comfort of your home. Both clients and service providers can enjoy this feature on the app.
If you have read to this point, you are definitely interested in being a user. Whether you want to be a service provider, client or both, Bookings Africa makes room for any users, so you have no worries. Don’t waste any more time! Hurry now and sign up to enjoy all these features and more from your favourite online gig marketplace.
