Month: June 2022

Over 40,000 Freelancers Earning Daily! 

Posted on by Ugochi Obilonu

Currently, we have 46,374 thousand freelancers signed up on the Bookings Africa platform and earning daily. This is such a huge deal for us as a company and for Africa as a whole.

Africa is rich and vast with so many talented people who have much to offer the world, and we love how Africa is taking shape already. Bookings Africa is on a mission to ensure that by 2040, African freelancers will be the most sought-after Freelancers. 

This is a defining time for Africa and there’s no better time to join the train than today. Become a part of the finest gig workers on the planet by joining Bookings Africa today. 

With every service provider that is signed up, we have twice the number of clients willing and ready the book them. This just goes to speak of the open playing ground and the boundless opportunities that Bookings Africa has to offer to both clients and service providers. 

Don’t sleep on it. Take action now! Sign up today. 

Communicate Directly with our clients using our Chat/Messaging Feature

Posted on by Ugochi Obilonu

You are doing fantastic! You just booked a client and you are on your way to making even more money.

Before we get ahead of ourselves, it is important that you have a quick chat with your client and you know, get to know them a little. This is where our Chat/Messaging Feature comes in.

To achieve customer satisfaction, communication is a big deal. You and your client have to be of one mind and on the same page. 

Perks of using the Chat/Messaging Feature

Transparency: Our chat/messaging feature gives you the transparency required for any business deal. In case of any misunderstandings, you can always refer back to the chats for clarification purposes and the chats can serve as proof.

Ease: The Chat Feature is easy to use. Here’s how you do it:

-Log into your dashboard

-Click on the search bar, and look for the service you require

-Compare search option

-Click on the chat symbol to begin conversations with the Service Provider

Start chatting

Brilliant: You can tell when your client is online, offline, typing, or has read your message.

This chat/messaging feature is a cool way to keep your clients abreast of any changes or new developments. It works both on the app and website. Today is a good day to try it out.

How to Cancel a Booking as a Service Provider

Posted on by Ugochi Obilonu

Life happens and there are countless reasons people cancel fixed appointments. 

If a Service Provider has to cancel a booking, here’s how to do this:

  1. Log in to your account
  2. Go to your Dashboard and then accepted bookings
  3. Click on the particular booking you want to cancel and then cancel.

We think it’s only fitting for you to inform your client of the cancellations before you go ahead with it. The client will be refunded in full amount.

For further questions, inquiries or challenges, please contact us. 

Booking Cancellation: Process and Policies

Posted on by Ugochi Obilonu

Now and again, a client or service provider has to cancel a booking due to personal reasons or unforeseen circumstances. Cancellations suck but there’s always a solution to these and that’s what we will show in this article.

How to Cancel Booking as a Client

Amanda booked a makeup artiste on BookingsAfrica.com. She and the make-up artiste have discussed and finalized plans, looks, and meeting points but something comes up on Amanda’s end and she has to cancel the booking. 

Here’s how Amanda should go about the cancellation

  1. Log in to your Client account
  2. Go to your dashboard and look out for ongoing booking
  3. Click on the particular booking and then cancel

We would suggest that before this cancellation, you have a chat with the service provider but this isn’t a critical step. 

However, you must also know that our cancellation policy protects all users and as such, if any client cancels a booking less than 48 hours before the time of completion, we charge a penalty fee to that client. The client is obliged to pay 50% of the agreed Service Provider’s rate. 

This penalty charge is our way of ensuring that there is a fair treatment to any user on the platform be it, a client or service provider.  This is just one of the benefits of using Bookings Africa.

To know how to cancel a booking as a service provider in case of unforeseen circumstances, read here.